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How to solve these difficult problems
The security monitor's ability to deal with problems is the key to the successful completion of the security task. The ability to deal with problems depends on the quality of the monitor, and the quality depends on whether the monitor is good at learning, summing up experience, and integrating what he has learned, The lessons learned are used in the work. Therefore, today we have sorted out several common problems encountered by security monitors in their work.
01.What if the team members are unwilling to attend the meeting and study?
First of all, make it clear to the team members that meetings are one of the important methods for exchanging information, understanding the society, and submitting reports to the world to keep up with the times. To raise awareness of the importance of meeting learning. Secondly, the meeting study should be connected with the real work, tell the truth more, and be sincere, so that the content of the meeting is both theoretical and practical, visible and tangible, so that everyone sounds really caring. Another is to improve the artistic quality of organizational learning and conferences, which are both principled and humorous, so that everyone loves listening. This requires full preparation before the meeting.
02. What should the team do if they think the working conditions are poor?
On the one hand, the squad leader should educate the team members to overcome difficulties, work hard, and find ways to get the job done under poor conditions. On the other hand, we must actively reflect the situation to the upper levels and strive to improve working conditions as soon as possible.
03. The team members have no confidence in the security work and think that there is no future?
The first is to talk about the future of the security industry. The theory of building socialism with Chinese characteristics put forward by Comrade Deng Xiaoping is deeply rooted in the hearts of the people. Guided by this theory. China's economy will continue to develop at a high speed, that is, the security industry will also develop simultaneously;
Secondly, the economically developed countries in the world have huge security teams , proving that the security industry is an inevitable product of social and economic development, and its future is broad;
The third is to say that our security team is an important force under the leadership of public security organs to maintain social stability and prevent and combat illegal activities. It has great responsibility and glory, so as to establish a sense of pride and glory as a security team member;
The fourth is to make the team members clearly realize that the security team members must not only have good political and physical qualities, but also have good professional qualities. They can be competent only if they are capable of military and military skills, so that the security team members can build their confidence in their work.
04.What should I do if there is a conflict between team members?
As a squad leader, we must first understand the cause of the conflict, and then find two or more parties involved in the conflict. Distinguish between right and wrong in accordance with the relevant provisions of laws, regulations or professional ethics and social morality. Criticize the wrong and maintain the right. The question of principle should be clarified, and the question of non-principle should be mediated from it. Emphasis on style and spirit, and carry out criticism and self-criticism to achieve the purpose of eliminating contradictions, returning to the good, and forging ahead in unity.
05. What should I do if I pull a small group between the players?
First of all, it should be made clear that pulling small groups in the team is a manifestation of narrow individualism. It will affect the unity and progress of the team, and improve the quality and service quality of the team. At the same time, the goal of the post should be clarified, and comparison, learning, rush and help among the team members. Better than thinking, better than young, better than contributing, creating an atmosphere of unity and love.
06.What should I do if the family members have practical difficulties?
The team members' families do have practical difficulties. As a squad leader, they must first understand the reasons for the difficulties, help them find ways to overcome them, and care about these comrades from time to time in life or work. And educate the entire team, within the premise of their ability, to have money and money to help solve problems, make them feel the warmth of the security family, in order to stimulate and mobilize the enthusiasm of these team members. If the difficulty is great, you should truthfully report it to the squadron or the security company to find a better solution to the problem.
07.What to do if the advanced team members are satirized?
Educate advanced team members not to care and continue to work actively. At the same time, find out the shortcomings in the work, draw on the strengths of others, make up for the shortcomings of yourself, and make them as perfect as possible, so that other team members are convinced to take it orally; those who carry out ironic blows, especially those who often love to manipulate people, must be criticized So that they recognize mistakes and learn from the advanced to promote righteousness.
08. What should I do if a team member is disciplined?
To educate the team members that they must not take an indifferent or discriminatory attitude towards the team members who have been punished, they should be patient and enthusiastic to help them have a correct understanding of the punishment, correct their attitudes, learn from the grass-roots construction training, and change the former.
09. What should I do if the team members and clients are not coordinated?
First check from our security team members (including the squad leader). If it is our responsibility, we should quickly correct it to obtain the customer's understanding. If the reason belongs to the customer, we should look at the nature of the problem. If it is a non-principle problem, our side Can explain the reason to the customer, unify the thinking, and even make some concessions to properly resolve. If it is a matter of principle, you should explain the stakes, policy boundaries, laws and regulations to the client's leader in order to get them back in the right direction. If customers are stubborn, they should report to the company's leaders in a timely manner.
10.What to do if the team members and the masses have opposite feelings?
First of all, we should realize that our people's security is for the purpose of serving the people. When the masses are in danger, they should come forward and be willing to help each other. When dealing with relations with the masses, we should have a high profile and high style. We must not exercise privileges, let alone do things that harm the interests of the masses. In the event of a confrontation with the masses, we must check whether our words and deeds meet the above criteria. If they do not, check and correct them.
If individual people make trouble unreasonably, the relevant laws and regulations should be explained clearly. Local gangsters, hooligans, and criminals must be resolutely stopped, and offenders should be turned over to local public security organs and disposed of according to law.